Communication skills in a modern work environment- Elective topic

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  This short course is a course of study for people who want improve their workplace communication skills tailored specifically for the real estate industry. It covers the all-important skill of communicating with clients, establishing rapport with them, finding out exactly what their property needs are, giving them the necessary information, making sure clients are informed about their rights and legal responsibilities and finally, dealing with client conflicts that arise with real estate issues. The skills you will learn in this module will be invaluable as you continue working in the property industry and will allow you to build strong and positive relationships with clients right from the outset. This course meets the required 3 hours of elective learning required under NSW Fair Trading Continuing Professional guidelines. (Will suit all staff working within a real estate office from beginners to advanced. Available Online only)